Software development and innovative integration of computer and telephony systems is a USAN core competency — and the foundation of our success in network based intelligent platforms. Over the last fifteen+ years we have been awarded 9 patents on the unique features of the USAN platform. These innovations were created both internally and in collaboration with our business partners.

USAN developers, using a combination of custom development and the industry's most current standard applications, build flexible and scalable platform architectures that easily interface with our customers' legacy systems. And recognizing the mission critical nature of our services, USAN platforms are built to be fully redundant and fault tolerant.

USAN developers have specialized expertise in SS7, IP and other network control protocols, enabling us to manage traffic to and from customer applications in any way imaginable - including Take Back and Transfer and real-time customer control of their routing plans.

USAN has established a leadership position in the voice response industry with our uniquely scaleable and multi-application IVR/VRU platforms — positioned within the network to offer maximum reliability, flexibility and cost performance. Our development team supports state-of-the-art speech recognition, including natural language, speaker verification, grammar development and call flow design. The USAN platform and database are designed to interact seamlessly with customer information through our host connect services, providing end users easy to use access to banking, shopping, calling and other transaction services.